4KIPTV Service Policies

1. Privacy Policy & Data Protection

At 4KIPTV, your privacy and data security are our top priorities. We only collect the minimal necessary information required to process your subscription and deliver your Xtream Codes API or M3U credentials securely via WhatsApp or Email.

• We never sell, rent, trade, or share your personal information with third parties.
• All transaction processing is handled via 256-bit SSL encrypted payment gateways.
• We do not store credit card numbers, CVVs, or financial credentials on our servers.
• Cookies are used strictly for session management and website performance analytics.

2. Terms of Service & Simultaneous Connections

By subscribing to 4KIPTV, you agree to abide by our fair usage guidelines:

• Device Limit: Standard subscriptions allow 1 active device stream at a time. Multi-Room plans allow up to 2 simultaneous streams.
• Account Security: Sharing your login credentials publicly or attempting to re-stream our servers will result in automatic account suspension.
• Service Availability: We maintain a 99.9% server uptime. Maintenance windows are scheduled during off-peak hours to minimize disruption.

3. Refund & Satisfaction Guarantee Policy

We stand behind the quality of our 4K Ultra HD streams. We encourage all new customers to request a 24-Hour Free Trial to verify compatibility with their device before placing a paid order.

If you experience technical issues with your subscription that our support team cannot resolve within 24 hours of purchase, you are eligible for a full refund or subscription adjustment. Contact our 24/7 WhatsApp support for immediate assistance.